Privacy policy

Privacy Policy

SECTION 1 - INFORMATION COLLECTION AND USAGE

When you make a purchase from our store, we collect the personal details you provide, including your name, address, and email address, as part of the transaction process. Additionally, when you browse our store, we automatically collect your computer’s IP address to better understand your browser and operating system.

If you opt in, we may also send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How is consent obtained?

By providing personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using this information for those specific purposes only.

If we request your information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide an opportunity to decline.

How can consent be withdrawn?

If you change your mind after opting in, you may withdraw your consent for further collection, use, or disclosure of your information by contacting us at or mailing us at:

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - PAYMENT

If you choose to complete your purchase using a direct payment gateway, Shoplazza securely stores your credit card data according to Payment Card Industry Data Security Standard (PCI-DSS) requirements. The information related to your transaction is stored only as long as necessary to complete the transaction, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards, which ensure the secure handling of credit card data by us and our service providers. For further details, you can refer to Shoplazza’s Terms of Service and Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Generally, third-party providers we use will only collect, use, and disclose your information as needed to perform their specific services. However, some third-party service providers, like payment processors, may have their own privacy policies regarding the data we provide to them for your transaction.

For these providers, we encourage you to review their privacy policies to understand how they handle your personal information. Some providers may be based in or have facilities in a different jurisdiction from yours or ours, meaning that your information could be subject to the laws of those jurisdictions. For example, if you are in Canada, a transaction processed by a U.S.-based payment provider could subject your information to U.S. legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party site, this Privacy Policy and our Terms of Service no longer apply.

Links:
Clicking links on our site may direct you away from our site. We are not responsible for the privacy practices of other sites and recommend that you review their privacy statements.

SECTION 6 - SECURITY

To safeguard your personal information, we follow industry best practices to prevent inappropriate loss, misuse, access, disclosure, alteration, or destruction. When you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES encryption. While no transmission method over the Internet or electronic storage is completely secure, we follow PCI-DSS and other recognized industry standards.

SECTION 7 - COOKIES

Below is a list of cookies we use, which you can opt out of:

  • _session_id: Unique token, sessional. Allows Shoplazza to store information about your session (referrer, landing page, etc.).
  • _shoplazza_visit: No data held, persists for 30 minutes from last visit. Used to track visits to our store.
  • _shoplazza_uniq: No data held, expires at midnight (relative to the visitor) the next day. Counts visits by a customer.
  • cart: Unique token, persists for two weeks. Stores information about the contents of your cart.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Unique token, indefinite duration. Used to verify access if the shop has a password.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for any minor dependents to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time, so please review it periodically. Changes will be effective immediately upon posting. If material changes are made, we will notify you by contacting the email in your account to inform you about any changes to the information we collect, how we use it, and under what circumstances, if any, we disclose it.

Please ensure your account information is current, complete, and accurate, and promptly update it as needed so we can communicate with you.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue serving you.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, to register a complaint, or for more information, please contact our Privacy Compliance Officer at or by mail at:

[Re: Privacy Officer]